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Time Well Spent - A National Survey on the Volunteer Experience

  • HighlandTSI
  • Mar 17
  • 1 min read

This research aims to understand volunteers' experience of volunteering to inform practice and policy, address gaps in knowledge surrounding volunteering and gain new evidence and data.


The research had 5 main objectives:

  • Gain a rounder view of participation and capture the different ways people volunteer and recent trends

  • Understand how volunteering fits into people's lives

  • Understand people's experiences across the volunteer journey and explore what a quality experience and quality management look like from the volunteer's perspective

  • Explore the impact of volunteering

  • Understand how to better engage potential volunteers, including barriers and enablers to volunteering


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